Business data from Google Business Profile, checked 2026-10-07. Facts from the business's own website were fetched 2026-10-07.
Most reviewers describe the experience as welcoming and well-organized, with staff who take time to explain each step and answer questions without rushing. The clinic works with multiple services (testosterone therapy, weight loss injections, wellness treatments), and people mention returning repeatedly and recommending it to others.
Macy Saunders is named as the clinic director across several reviews. The business lists testosterone replacement, GLP-1 and MIC injections, IV hydration, Botox, ED solutions, and wellness services on their website, established in 2007. One reviewer encountered an insurance mismatch before arrival; the clinic later clarified they cannot serve Medicare patients under federal law, and most wellness services are cash-pay, particularly for women. The reviewer updated their rating after the director reached out to explain.
Most reviewers praise the staff by name, particularly for sustained weight loss support via semaglutide and tirzepatide. The team makes time for patients and treats visits as ongoing journeys rather than transactions. One older complaint noted a closed office on a Saturday appointment; recent reviews show no such issues.
Most recent reviews span three to five years. Five of six reviews are five-star, but a one-star review from three years ago describes a dismissive zoom consultation where the doctor recommended clomid instead of testosterone despite low lab results. Older five-star reviews praise Dr. Berman's attentiveness, reminders about follow-up labs, and responsive staff support.
The vast majority of recent visits report attentive staff who listen carefully and explain treatment options before starting. Long-term patients describe years of continuity and describe feeling heard by the team, especially Pam, Stanley, Raynie and Shelby. One 6-month-old review details a serious adverse event: a premenopausal woman received hormone pellets, experienced severe bleeding and anemia requiring hospitalization, and reports that staff dismissed her concerns about side effects. This case stands apart from the overwhelmingly positive recent reviews but remains visible in the record.
Last updated 2026-10-07