Business data from Google Business Profile, checked 2026-10-07. Facts from the business's own website were fetched 2026-10-07.
Most patients report a smooth start: ordering is straightforward, doctor consultations are quick, and staff explain what to expect. Shipping arrives fast, prices stay honest (no buried membership fees), and many say they feel noticeably better within weeks. One recent complaint describes poor staff communication and difficulty processing outside labs, though the business refunded that customer; a longer-standing complaint mentions the company has changed processes over five years without clear notice, making communication harder for established clients.
Service runs lean by design. Consults are brief, not hand-holding; labs are extra or you bring your own. Patients who know what they want and value affordability praise the simplicity. Staff are described as knowledgeable when consulted, though access to customer service can be inconvenient. The $99/month testosterone therapy price includes medication and supplies, with no contract. Shipping and refill reliability are consistent themes.
All 11 recent reviews award five stars. Patients highlight Jovan's availability, knowledge, and comfortable bedside manner across weight loss and aesthetic treatments. Virtual appointments and home medication delivery feature prominently in the experience.
Five-star reviews consistently describe Ashton as thorough, patient, and unhurried during consultations and injections, with staff like Vanessa, Debanie, Rosie and Cheri earning repeated praise for warmth and knowledge. The upscale, comfortable setting and willingness to address concerns before starting work create a low-pressure experience that keeps clients coming back across cosmetic services, hormone optimization panels, weight loss support, facials, and peptide treatments. Recent clients note the reasonable pricing relative to other clinics and appreciate how staff explain options (like the Rejuv 365 Women's Hormone Optimization panel) without pressure. The business has maintained this consistency even as practitioners like Ashton moved locations, with long-term clients tracking her down to follow.
Working with Kerrie, reviewers consistently report personalized care that addresses their individual health concerns. Many describe how she checks in regularly, tailors doses or medications to fit their needs, and explains treatment options without pressure. Reviewers across the last year mention weight loss, improved energy, better sleep and mood, reduced pain and inflammation, and regained confidence; several note that the telehealth setup lets them fit appointments around their schedule without office visits. The business's services span weight loss programs, TRT, bioidentical hormone replacement, and peptide therapy. Reviewers highlight Kerrie's willingness to work through early questions about pricing, her accessibility for ongoing questions, and her approach of treating patients as partners in their health journey rather than passive recipients of treatment.
Last updated 2026-10-07